Customer Portal DEVELOPMENT

Custom, cloud-based portal solutions tailored to your business needs to facilitate your customers

Unlike standard off-the-shelf solutions, we develop fully-custom, intuitive, and user-friendly customer portals that are configured to your business requirements, so you can deliver top-quality customer experience to your valuable customers.

Whether you are a B2B or B2C organisation, if you want to retain customers, enhance customer experience, and build strong customer relationships, you need a customer portal – a dedicated digital platform for your customers.

At GoodCore, we invest the time to understand the nuances of your business operations and develop a customer portal solution that meets your customer relationship needs.

Maintain your competitive edge with our bespoke customer portal solution that not only drives sales but also allows you to provide excellent customer service and connect with your customers to facilitate them regarding orders, deliveries, invoices, payments, and any other relevant information.

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customer-portal

When do you require bespoke customer portal development?

Readily available, off-the-shelf customer portal software are too rigid for your requirements.

You have customised integration requirements for your customer service portal and internal system.

Your business has unique and complex requirements for a customer portal aimed at boosting customer satisfaction.

You don't want to pay a hefty, recurring licensing fee for off-the-shelf software.

What We Offer

Since 2005, GoodCore has been developing customer portals geared towards B2C and B2B business models.

Types Of Customer Portals

We offer the following as part of our customer portal development services.

  • Bespoke customer portal development from the ground up
  • Revamping legacy customer portal software
  • Integrating customer portals with other systems, such as accounting systems, CRMs, ERPs, and shipping companies
  • Auditing and bringing significant improvements to existing customer portal software

Develop

Enhance

Integrate

Audit

Reach out to us to discuss your customer portal project!

Key Features

Our customer portal development always aims to meet our clients’ specific requirements and suit the business model for their web services.

Showcase products and services

Self-service platform for assistance

Claims and complaint management

Manage sales invoices and payments

Safe & secure payment channels

Streamlined communication with customers

Easy payment and order status tracking

Any other features YOU need!

Why Partner With GoodCore For Your
Customer Portal Development Project?

Our in-house team of developers has an industry-wide experience in developing bespoke customer portal solutions for businesses to provide high-class customer service via their customer portals.

UI/UX
Design

We develop a user-friendly customer portal interface for an above-and-beyond customer experience.

On
Time & Budget

We have a time-tested agile software development process that will deliver your customer portal project quickly and efficiently.

Scalable
Architecture

Customer portals with comprehensive user-oriented functionalities and robust architecture to serve a large number of users.

Multi-device
Support

Multi-device support for customer portal software allows your users to access customer portals on different devices.

Third-party
Integrations

We seamlessly integrate customer portal software with enterprise and third-party systems, payment gateways, and CRMs.

Encryption &
Security

We build a fully-encrypted and secure channel within the customer portals for swift collaboration with stakeholders.

Technologies used for Customer Portal Development

Front-end

  • React JS
  • Angular JS
  • JavaScript
  • jQuery
  • HTML5
  • CSS/CSS3
  • LESS
  • Bootstrap/Bootstrap4

Back-end

  • PHP
  • JavaScript
  • C#
  • Java
  • Python
  • GoLang

Frameworks / Libraries

  • .NET Core
  • .NET Framework
  • NodeJS
  • Flask
  • ExpressJS
  • Typescript
  • Yii/Yii2
  • Symfony
  • Blazor
  • Laravel
  • Django
  • Spring/Spring boot

Database

  • Microsoft SQL Server
  • MySQL
  • PostgreSQL
  • MongoDB

Success Stories

COMPLIANCE SOFTWARE
Finance

COMPLIANCE SOFTWARE FOR CAPITAL MARKET PRODUCTS

The Securities Commission of Malaysia deploys a software platform to enforce compliance of the regulatory framework for unlisted capital market products in Malaysia.

See Full Case Study
Patient Portal
Healthcare

PATIENT ASSISTANCE SYSTEM FOR
HEALTHCARE COMPANY

Our client offered numerous free treatments and medicines to its patients based on their past drug purchase history. The program was well received but a lot of patients lost out on the offerings because of their ignorance about the latest offers...

See Full Case Study
Patient Portal
Real Estate

Okay.com

OKAY.com is a premier Hong Kong property agency that provides online apartment rental and house sale listings. OKAY.com is a real estate platform that combines the strengths of experienced technology entrepreneurs and an established corporate real estate firm, Asia Pacific Properties...

See Full Case Study

Get in touch with us

Things we do next

  • Our team contacts you within one business day
  • We engage an initial discussion to understand your requirements
  • Our team of analysts and developers assess the scope and propose a way forward with mutual consultation
  • All information exchange is protected via a mutual NDA
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