Customer Portal DEVELOPMENT

Custom, cloud-based portal solutions tailored to your business needs to facilitate your customers

Unlike standard off-the-shelf solutions, we develop fully-custom, intuitive, and user-friendly customer portals that are configured to your business requirements, so you can deliver top-quality customer experience to your valuable customers.

Whether you are a B2B or B2C organisation, if you want to retain customers, enhance customer experience, and build strong customer relationships, you need a dedicated digital platform for your customers in the form of a CRM customer portal.

At GoodCore, we invest the time to understand the nuances of your business operations and develop a customer portal solution that meets your customer relationship needs.

Maintain your competitive edge with our bespoke customer portal solution that not only drives sales but also allows you to provide excellent customer service and connect with your customers to facilitate them regarding orders, deliveries, invoices, payments, and any other relevant information.

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customer-portal

When do you require bespoke customer portal development?

Readily available, off-the-shelf CRM customer portal software are too rigid for your requirements.

You have customised integration requirements for your customer service portal and internal system.

Your business has unique and complex requirements for a customer portal aimed at boosting customer satisfaction.

You don't want to pay a hefty, recurring licensing fee for off-the-shelf software.

What We Offer

Since 2005, GoodCore has been developing both B2C and B2B customer portal solutions to cater to both types of business models.

Types Of Customer Portals

We offer the following as part of our customer portal development services.

  • Bespoke customer portal development from the ground up
  • Revamping legacy customer portal software
  • Integrating customer portals with other systems, such as accounting systems, CRMs, ERPs, and shipping companies
  • Auditing and bringing significant improvements to existing customer portal software

Develop

Enhance

Integrate

Audit

How much will customer portal development cost?

Reach out to discuss your project and get a realistic estimate on time and cost.

Get an Estimate

Key Features

Our B2C/B2B customer portal development always aims to meet our clients’ specific requirements and suit the business model for their web services.

Showcase products and services

Self-service platform for assistance

Claims and complaint management

Manage sales invoices and payments

Safe & secure payment channels

Streamlined communication with customers

Easy payment and order status tracking

Any other features YOU need!

Why Partner With GoodCore For Your
Customer Portal Development Project?

Our in-house team of developers has an industry-wide experience in developing bespoke customer portal solutions for businesses to provide high-class customer service via their customer portals.

UI/UX
Design

Keeping in view the end-users, we develop a user-friendly customer portal interface for above-and-beyond user experience.

On
Time & Budget

We have a time-tested agile software development process that will deliver your customer portal project quickly and efficiently.

Scalable
Architecture

Customer portals with comprehensive user-oriented functionalities and robust architecture to serve a large number of users.

Multi-device
Support

Multi-device support for customer portal software allows your users to access customer portals on different devices.

Third-party
Integrations

We seamlessly integrate customer portal software with enterprise and third-party systems, payment gateways, and CRMs.

Encryption &
Security

We build a fully-encrypted and secure channel within the customer portals for swift collaboration with stakeholders.

Technologies used for Customer Portal Development

Front-end

  • React JS
  • Angular JS
  • JavaScript
  • jQuery
  • HTML5
  • CSS/CSS3
  • LESS
  • Bootstrap/Bootstrap4

Back-end

  • PHP
  • JavaScript
  • C#
  • Java
  • Python
  • GoLang

Frameworks / Libraries

  • .NET Core
  • .NET Framework
  • NodeJS
  • Flask
  • ExpressJS
  • Typescript
  • Yii/Yii2
  • Symfony
  • Blazor
  • Laravel
  • Django
  • Spring/Spring boot

Database

  • Microsoft SQL Server
  • MySQL
  • PostgreSQL
  • MongoDB

SUCCESS STORIES

Housing & Real Estate

Real Estate Portal

Real Estate Portal

A bespoke web portal designed and developed for one of the most prestigious real estate agencies in Asia.
View Case Study

Healthcare

Patient Assistance Software

Patient Assistance Software

An online portal for a leading healthcare company, enabling patients to avail discounts and free treatments involving expensive cancer medications.
View Case Study

Finance

Loan Management System

Loan Management System

Software platform to facilitate loan application and disbursement for local businesses impacted by COVID-19 under the UK government’s Bounce Back Loan Scheme (BBLS).
View Case Study

Tech

Biotechnology Compliance Management System

Biotechnology Compliance Management System

Software for lead development agency for bio-based industry in Malaysia to manage biotechnology compliance of companies.
View Case Study

Frequently Asked Questions

Customer portal development is a highly technical process. Therefore, we do not expect you to have perfect knowledge of the technical domain. We have a team of professionals who would be happy to help you understand all the technical aspects of your project so that you can make the right decisions. We expect you to know your functional requirements, while we manage the technical side of things.
The costs of customer portal development vary from project to project based on various factors, such as the scope, requirements, and technical complexity. We will determine the cost of your project after a thorough discussion with you to understand your requirements and assess the scope of your project.
The final cost of software development comprises four major components: Development, Project Management, Quality Assurance, and UI/UX Design.
If your product was developed by another company, we can explore taking it over from the other company. Generally, cooperation from your existing provider is needed. Such projects are always tricky and each project is different from the other, but we are willing to dig deeper to find out if it’s something that we can help with.
An important step to get started with your customer portal software project is communicating your requirements to us. After you contact us, we conduct an initial discussion to understand your requirements to quickly determine the indicative project scope and costs and identify any significant project risks.

Get in touch with us

Things
we do next

  • Our team contacts you within one business day
  • We engage an initial discussion to understand your requirements
  • Our team of analysts and developers assess the scope and propose a way forward with mutual consultation
  • All information exchange is protected via a mutual NDA
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