Customer Portal DEVELOPMENT

Custom, cloud-based portal solutions tailored to your business needs to facilitate your customers

Unlike standard off-the-shelf solutions, we develop fully custom, intuitive, and user-friendly customer portals that are configured to your business requirements, so you can deliver a top-quality customer experience to your valuable customers.

Whether you are a B2B or B2C organisation, if you want to retain customers, enhance customer experience, and build strong customer relationships, you need a client portal development for your customers in the form of a CRM customer web portal.

At GoodCore, we invest the time to understand the nuances of your business operations and develop a customer portal solution that meets your customer relationship needs.

Maintain your competitive edge with our bespoke customer portal solution that not only drives sales but also allows you to provide excellent customer service and connect with your customers to facilitate them regarding orders, deliveries, invoices, payments, and any other relevant information.

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customer portal development agency


Readily available, off-the-shelf CRM customer portal software are too rigid for your requirements.

You have customised integration requirements for your customer service portal and internal system.

Your business has unique and complex requirements for a customer portal aimed at boosting customer satisfaction.

You don't want to pay a hefty, recurring licensing fee for off-the-shelf software.

What We Offer

Since 2005, GoodCore has been developing both B2C and B2B customer portal solutions to cater to both types of business models.

Types Of Customer Web Portals

We offer the following as part of our customer web portal development services.

  • Bespoke customer portal development from the ground up
  • Revamping legacy customer portal software
  • Integrating customer portals with other systems, such as accounting systems, CRMs, ERPs, and shipping companies
  • Auditing and bringing significant improvements to existing customer portal software





How much will customer portal development cost?

Reach out to discuss your project and get a realistic estimate on time and cost.

Get an Estimate

Key Features

Our B2C/B2B customer portal development always aims to meet our clients’ specific requirements and suit the business model for their web services.

Showcase products and services

Self-service platform to access information

Claims and complaint management

Manage sales invoices and payments

Safe & secure payment channels

Streamlined communication with customers

Easy payment and order status tracking

Any other features YOU need!

Why Partner With GoodCore For Your
Customer Portal Development Project?

Our in-house team of developers has industry-wide experience in developing bespoke customer portal solutions for businesses to provide high-class customer service via their customer portals.


Keeping in view the end-users, we develop a user-friendly customer portal interface for an above-and-beyond user experience.

Time & Budget

We have a time-tested agile software development process that will deliver your customer portal project quickly and efficiently.


Customer portals with comprehensive user-oriented functionalities and robust architecture to serve a large number of users.


Multi-device support for customer portal software allows your users to access customer portals on different desktop and mobile devices.


We seamlessly integrate customer portal software with enterprise and third-party systems, payment gateways, and CRMs.

Encryption &

We build a fully-encrypted and secure channel within the customer portals for swift collaboration with stakeholders.

Technologies used for Customer Portal Development



  • PHP
  • JavaScript
  • C#
  • Java
  • Python
  • GoLang

Frameworks / Libraries

  • .NET Core
  • .NET Framework
  • Node.js
  • Flask
  • ExpressJS
  • Typescript
  • Yii/Yii2
  • Symfony
  • Blazor
  • Laravel
  • Django
  • Spring/Spring boot


  • Microsoft SQL Server
  • MySQL
  • PostgreSQL
  • MongoDB

Success Stories

Real Estate Portal

Online customer portal for Hong Kong’s top real estate agency

We built a web-based customer portal for facilitating clients of Hong Kong’s premier property agency Catering to thousands of users today, the user-friendly portal is equipped with powerful search functionality for the extensive database, and integration with third-party service Google Maps.

See Full Case Study
Patient Assistance Software

Web-based online portal for leading healthcare company

Our client approached us to build a customer portal to empower deserving patients and enable them to access free and discounted medicine and treatments that they were entitled to but unaware of in the past. Our client's portal software helps their customers access information efficiently.

See Full Case Study
Loan Management System

Bespoke web-based loan management portal for corporate borrowers

We built a fully bespoke web portal to facilitate loan application and disbursement for local businesses impacted by COVID-19 under the UK government’s Bounce Back Loan Scheme (BBLS). The portal allows loan applicants to process their applications and share files and documents.

See Full Case Study



Viki Smith

General Manager, Printed Music Licensing Limited

The project management is brilliant. The team works in an incredibly efficient way, and their level of engagement is great.


Scott Gardiner

Founder & CEO, HireVine

GoodCore Software is amazing at everything. I've been blown away by their top-notch customer service and attention to detail stand out.


Peter Treadwell

Operations Director, GC Business Finance

It's been a great joy working with the GoodCore team. Their support was key to making sure that our staff got the most out of the system that they built for us.

GoodCore resolved major issues with the first version of the product, leading to sustained growth for us. Their development skills are second to none!

David Walford

David Walford

CEO, Echovision LLC


They built a complex tee time booking system that was deployed at UK golf clubs. They were extremely committed to making a successful product for us—and they did.

 Jane Carter

Jane Carter

Director, One Golf Network Ltd.


Their flexibility is one of our partnership’s highlights. If we need something from them, they provide it as soon as possible. We can really rely on them.


Tim Eberhart

Chairman & CEO, SimpleFind


I was impressed by how receptive and communicative they are. The quality of the end product is fantastic as well. It was excellent from start to finish.

Dr. Matthew Sauvage

Dr. Matthew Sauvage

MD, Creative Education Solutions Ltd


They developed a custom configuration system that lets customers design infrastructure products and generate quotes for these complex products.

  Ramiel Rashidi

Ramiel Rashidi

CEO, Bloomip, Inc.


Working with GoodCore was incredible. The team utilises their technical expertise and innovative spirit to produce high-quality results. I was happy across the board, from A to Z.

Mike Hayes

Mike Hayes

Founder, GolfCatch


We wanted to develop a web-based software for NHS patients. GoodCore demonstrated a clear understanding of our needs from the outset.


Andrew Pemberton

MD, Cardinal Management Ltd.


I’ve spent the last decade building enterprise software for Real Estate organizations, and I’ve found GoodCore to be the most reliable when augmenting my team with outside resources.


Brendan Blumer



GoodCore is a company that lives up to their name, (at least my interpretation of their name), they are a company that is Good to the Core, they have Good to the Core people working for them!

Jeff Willis

Jeff Willis

Founder, GPS For Money


GoodCore created a prototype and then a web platform for gathering information on biotechnology companies and offered valuable KPI’s for stakeholders.

Ben Ravin

Ben Ravin

Business Application Manager, Bioeconomy Corporation


They led a software development project for our complex domain name registration platform. The best possible architecture design made them a valuable partner.

Hasnul Hasan

Hasnul Hasan



GoodCore developed an order management application (web & mobile app) that streamlined several processes in our manufacturing operations.

 Pervez Tufail

Pervez Tufail

Chief Operating Officer, Tufail Chemical Industries


Frequently Asked Questions

Customer portal development is a highly technical process. Therefore, we do not expect you to have perfect knowledge of the technical domain. We have a team of professionals who would be happy to help you understand all the technical aspects of your project so that you can make the right decisions. We expect you to know your functional requirements, while we manage the technical side of things.
The costs of customer portal development vary from project to project based on various factors, such as the scope, requirements, and technical complexity. We will determine the cost of your project after a thorough discussion with you to understand your requirements and assess the scope of your project.
The final cost of software development comprises four major components: Development, Project Management, Quality Assurance, and UI/UX Design.
If your product was developed by another company, we can explore taking it over from the other company. Generally, cooperation from your existing provider is needed. Such projects are always tricky and each project is different from the other, but we are willing to dig deeper to find out if it’s something that we can help with.
An important step to get started with your customer portal software project is communicating your requirements to us. After you contact us, we conduct an initial discussion to understand your requirements to quickly determine the indicative project scope and costs and identify any significant project risks.

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    19+ years

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    6.8 years

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    successful projects for startups and enterprises

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