GC Business Finance (GCBF) is a non-profit loan provider dedicated to supporting small and medium-sized businesses in Greater Manchester. By offering various loan options to businesses that have been turned down by traditional lenders, GCBF stimulates economic growth and fosters employment opportunities in the region.
We succesfully led GC Business Finance’s digital transformation, enabling them to adapt quickly during the COVID era, resulting in:
GCBF realised the constraints in their internal processes for managing customers' loan applications:
Taking the lead in this space, GCBF decided to initiate digital transformation and engaged GoodCore to develop a web portal for loan management.
During the software development, the COVID-19 pandemic hit and prompted the UK government's Bounce Back Loan Scheme (BBLS), which was introduced as a response to the financial challenges faced by businesses due to the COVID-19 pandemic.
For lenders like GCBF, efficient processes became crucial to quickly evaluate and disburse loans to businesses impacted by the pandemic.
The system had to fulfil the following critical business requirements:
We’re not in IT or an experienced digital company, so their support was key to making sure that our staff got the most out of the system that they built for us.
Peter Treadwell, Operations Director
GC Business Finance
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