It is our job to support you throughout the lifetime of your software project. If there are any bugs that you run into, don't panic ... we are here to provide holistic application maintenance and support services to you!
GoodCore greatly values its customers and makes sure to fulfil all their software related needs. For every project we undertake, whether it is a mobile app or a web-based one, we accompany our customers to the very end of the journey. Once the development phase is complete and the product is finalised, we help you launch it. But that is not where it ends.
For a fair additional cost, you can avail our annual application maintenance and support services. Our expert team stays by your side for any further support that the users may need. Our application maintenance services also cover legacy systems.
WHAT DO OUR application maintenance and support
services cover?
Post-Launch Support
Just launched your new software project? Let us handle any problems you encounter after the project has been implemented.
Troubleshooting
If you ever get stuck, we will go through your system and check it thoroughly to get to the bottom of the issue and fix it.
Contingency Plans
We will come up with application maintenance and support strategies to avoid certain accidents, and tell you what to do in case of any unforeseen mishaps.
Prompt Fixing of Errors/Bugs
If you ever come across a bug or error in the system, our dedicated application support services team will fix it so you can have a smooth experience.
Approachable Helpline Team
Our helpful team members are always at your disposal to address your issues and sort out any problems.
Updates to the App
If you are bored of your system or feel that some additional module is required, our application maintenance services team will take care of it.
Success Stories
BRIEFING MANAGEMENT PLATFORM
A Silicon Valley startup captures the market by offering a state-of-the-art software platform for managing briefing programs and events for Fortune 100 companies.
See Full Case Study COMPLIANCE SOFTWARE FOR CAPITAL MARKET PRODUCTS
The Securities Commission of Malaysia deploys a software platform to enforce compliance of the regulatory framework for unlisted capital market products in Malaysia.
See Full Case Study REHABILITATION SERVICE DIRECTORY
GoodCore helps transform a database of rehabilitation service providers from an Excel-based model to an online web-based directory for health professionals at NHS hospitals
See Full Case Study