application maintenance
and support services

Quick and easy solutions to all your app-related worries!

It is our job to support you throughout the lifetime of your software project. If there are any bugs that you run into, don't panic ... we are here to provide holistic application maintenance and support services to you!

GoodCore greatly values its customers and makes sure to fulfil all their software related needs. For every project we undertake, whether it is a mobile app or a web-based one, we accompany our customers to the very end of the journey. Once the development phase is complete and the product is finalised, we help you launch it. But that is not where it ends.

For a fair additional cost, you can avail our annual application maintenance and support services. Our expert team stays by your side for any further support that the users may need. Our application maintenance services also cover legacy systems.

Get In Touch
Application Maintenance and Support

WHAT ARE YOUR OPTIONS for application support services?

We have varying levels of support plans available for our clients. Our application maintenance and support team is always on standby, ready to address any concerns raised by the users at any moment. Our team members will work with you until you are thoroughly satisfied with the resolution of your problems.

On-Call Support

Email Assistance

Online Ticketing System

WHAT DO OUR application maintenance and support
services cover?

Post-Launch Support

Just launched your new software project? Let us handle any problems you encounter after the project has been implemented.

Troubleshooting

If you ever get stuck, we will go through your system and check it thoroughly to get to the bottom of the issue and fix it.

Contingency Plans

We will come up with application maintenance and support strategies to avoid certain accidents, and tell you what to do in case of any unforeseen mishaps.

Prompt Fixing of Errors/Bugs

If you ever come across a bug or error in the system, our dedicated application support services team will fix it so you can have a smooth experience.

Approachable Helpline Team

Our helpful team members are always at your disposal to address your issues and sort out any problems.

Updates to the App

If you are bored of your system or feel that some additional module is required, our application maintenance services team will take care of it.

Success Stories

BRIEFING MANAGEMENT PLATFORM
Utilities

BRIEFING MANAGEMENT PLATFORM

A Silicon Valley startup captures the market by offering a state-of-the-art software platform for managing briefing programs and events for Fortune 100 companies.

See Full Case Study
COMPLIANCE SOFTWARE
Finance

COMPLIANCE SOFTWARE FOR CAPITAL MARKET PRODUCTS

The Securities Commission of Malaysia deploys a software platform to enforce compliance of the regulatory framework for unlisted capital market products in Malaysia.

See Full Case Study
NHS-Hospitals Portal
Healthcare

REHABILITATION SERVICE DIRECTORY

GoodCore helps transform a database of rehabilitation service providers from an Excel-based model to an online web-based directory for health professionals at NHS hospitals

See Full Case Study

Get in touch with us

Things we do next

  • Our team contacts you within one business day
  • We engage an initial discussion to understand your requirements
  • Our team of analysts and developers assess the scope and propose a way forward with mutual consultation
  • All information exchange is protected via a mutual NDA
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