About the client
Our client is a global cooperative organisation that provides a secure messaging network for financial institutions to exchange information about financial transactions. The organisation connects over 11,000 financial institutions in more than 200 countries.
What is Sibos conference?
For one week every year, our client brings together some 8,000 business leaders, decision-makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners at its premier financial services event called Sibos. The event is the best place for the financial industry leaders to discuss business strategy, build networks and collectively shape the future of the industry. It brings together hundreds of speakers and conference sessions, nearly 200 exhibitors, and multiple networking events.
8,000+ Attendees
42 events
200+ Exhibitors
Since 1978
Business challenge
Error-prone event app failing to meet the needs of a global conference audience
Our client had a conference management mobile application for Sibos. The app plays a critical role in enhancing the attendee experience by allowing participants to register, view event sessions, browse speaker profiles, and stay updated with the latest event news.
However, despite its importance, the app suffered from performance and stability issues, resulting in the following key challenges:
- Frequent app crashes causing disruptions in user experience
- Unresponsive behaviour during navigation, especially under heavy user load
- Recurring technical errors that reduced user confidence and satisfaction
- Lack of stability and scalability needed to support a large, global audience
- Need for ongoing maintenance and support to ensure continued reliability and performance
Faced with these ongoing problems, the client reached out to us to stabilise the platform, enhance its functionality, and provide long-term support.
Project Goals
The project entailed the following requirements:
- Stabilise the existing mobile application to eliminate frequent crashes and improve responsiveness.
- Enhance overall app performance to deliver a smooth and seamless user experience across all supported devices.
- Ensure compatibility with modern devices and OS versions while continuing to work within the constraints of an obsolete Objective-C codebase.
- Avoid a complete tech stack upgrade to keep development costs low.
- Establish a maintenance plan for ongoing support, updates, and enhancements post-stabilisation.
