SimpleFind GmbH is a Swiss-based service intermediary company. Our client aims to help small- and medium-sized vendors from multiple industries in Switzerland go digital and expand their horizons by tapping into newer markets. SimpleFind also offers a unique booking software add-on to businesses with existing websites to make the appointment scheduling process efficient for their customers.
In Switzerland, many small service providers such as salons, photography studios, and driving schools face ongoing challenges in managing bookings and promoting their services online. Our client, a two-person startup, identified several key pain points in this space:
1Lack of online presence: Many vendors do not have dedicated websites or digital platforms to showcase their services or portfolios.
2Manual booking processes: Appointments are often handled manually or via phone, leading to inefficiencies and missed opportunities.
3Limited payment options: Service providers struggle with offering modern, secure, and convenient payment methods.
4Customer inconvenience: End users face difficulty discovering services, comparing offerings, and making bookings seamlessly.
To address these challenges, the client approached GoodCore to build a custom web-based solution that would function as both a service marketplace and a booking management portal.
The project entailed the following requirements:
The platform comprises four web-based dashboards for different roles using the platform:
Manage the overall platform, handle user support, and oversee listings and transactions.
Create and manage service listings, view and manage bookings, update business profiles, and track payments.
Browse available services, view vendor profiles, book appointments, and make online payments easily.
Their flexibility is one of our partnership’s highlights. If we need something from them, they provide it as soon as possible. We can really rely on them.
Tim Eberhart, CEO
SimpleFind
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