Asset Fault Tracking App for Electric Utility Company

Tenaga Nasional Berhad (TNB) is the largest electricity utility company in Malaysia. Listed on the Main Board of Malaysia stock exchange with almost RM 99.03 billion (GBP 18.5 billion) in assets, the Company’s more than 34,900 employees serve an estimated 8.4 million customers in Malaysia. TNB’s core businesses are in the generation, transmission and distribution of electricity.

Project Details

The impactful mobile app allows TNB staff to report faults and lodge complaints on the go, when they observe any fault in an equipment/asset. The aim of this app is to make it as easy as possible for the user to submit complaints. The app also allows the users to submit pictures either directly capturing the picture or selecting one from the phone's gallery. This mobile app is optimized to be used on Android and iOS mobile phones being native app for each platform.

asset fault reporting and tracking app


Requirements Analysis

  • Identifying the needs, expectations and goals of the app
  • Requirement analysis of app and backend system
  • Wireframes & Mockups

Design, Development & Technologies

  • Highly secured architecture, design and code implementation
  • MVC Architecture 5.0 for backend system
  • Native android and iOS application
  • Offline mode and Syncing mechanism
  • Dynamic views for admin
  • Supports single sign-on
  • Restful webservices

Quality Assurance

  • White box & black box testing
  • Launch on Staging & Live Environments
  • Post Launch Testing, support and enhancements

Technologies Used

  • entity framework sql-server java technology ojc technology sql lite
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