AI that understands your customers

Turn everyday language into real business results.

Automate repetitive tasks

Automate
repetitive tasks

Free your team from mundane activities like data entry and document management.

With NLP automation, you can reduce manual errors and focus on higher-value initiatives.

Personalise your customer experience

Improve customer
service

Improve customer experience with fast, human-like support, and turn those interactions into actionable insights.

NLP tools analyse feedback, spot trends and reveal what your customers really need.

Enhance decision making

Reduce costs,
improve productivity

Reduce your overhead costs and increase productivity across departments.

Automate tasks and enhance operational workflows, with smart NLP solutions.

High-quality solutions

Power smarter
communication

Communicate seamlessly across languages and regions.

From machine translation to summarisation tools, NLP bridges your communication gaps.

Expertly built NLP solutions for high-impact use cases

From automating complex workflows to unlocking insights hidden in text, our NLP solutions are built to deliver real, measurable impact.

Customer experience enhancement

Build smarter support systems that analyse customer feedback, automate responses, and deliver highly personalised experiences across channels.

What we bring:

Chatbot development, intelligent ticket routing, sentiment analysis, multilingual support systems.

Intelligent document processing

Transform manual document-heavy workflows with AI that reads, extracts, and classifies information at scale.

What we bring:

Custom entity recognition, automated document summarisation, secure data extraction pipelines.

Knowledge management and search

Enable faster, smarter decision-making by surfacing relevant information across vast repositories of documents and data.

What we bring:

Semantic search engines, smart knowledge bases, contextual Q&A systems.

Voice and speech applications

Create powerful voice-enabled solutions that recognise, transcribe, and understand spoken language in real-time.

What we bring:

Custom ASR (Automatic Speech Recognition) models, voice bots, call center analytics tools.

Content automation and personalisation

Accelerate content production and improve targeting with AI-driven content generation, summarisation, and language translation.

What we bring:

Text generation pipelines, automated translation services, tone/style adaptation models.

NLP solutions, tailored to your needs

We offer end-to-end NLP development services to help businesses leverage the power of language and data.

Text analytics

Text analytics

Unlock valuable insights hidden within text data through sentiment analysis, topic modeling, intent detection, and keyword extraction.

Personalise your customer experience

Conversational AI

Build intelligent chatbots and virtual assistants capable of natural, human-like conversations to enhance customer engagement and automate support.

Enhance decision making

Information extraction

Automate the extraction of key entities, relationships, and insights from structured and unstructured text sources.

High-quality solutions

Machine translation

Design multilingual solutions using machine translation technology, enabling you to reach a broader global audience.

High-quality solutions

Speech recognition

Develop voice-enabled applications that accurately transcribe, understand, and respond to spoken language.

High-quality solutions

Custom language models

Fine-tune large language models like GPT, BERT, RoBERTa, and others to address your specific industry needs and business objectives.

Your NLP solutions, from concept to completion

Successful NLP solutions are built on a solid foundation of collaboration, innovation, and careful execution. Here’s how we deliver results:

  • Discovery

    Discovery

    We start by understanding your goals, data sources, and key challenges.

  • Data collection & preparation

    Data collection & preparation

    We curate and preprocess relevant datasets to ensure high-quality inputs for model training.

  • Model selection &development

    Model selection & development

    Based on your requirements, we select or custom-develop machine learning and deep learning models for your application.

  • Testing & validation

    Testing &
    validation

    Rigorous testing is conducted to ensure your NLP solution performs accurately and consistently under real-world conditions.

  • Deployment &support

    Deployment & support

    We deploy your NLP solution seamlessly into your environment and provide continuous support and optimisation services.

Why ambitious brands build with GoodCore

We're more than service providers; we become an integral part of your journey toward Al-powered success.

Clutch Stars

“GoodCore Software is amazing at everything — I’ve been blown away by them. The team has exceeded my expectations at every level and on every metric.”

Scott Gardiner

Scott Gardiner, Founder & CEO,

HireVine

Clutch Stars

“The involvement of GoodCore’s ownership set a good tone for the whole engagement and made it an absolute pleasure to work with them. Their interpersonal skills were top-notch.

Kevin Mason

Kevin Mason, CFO,

Harding Display

Clutch Stars

“Their flexibility is one of our partnership’s highlights. If we need something from them, they provide it as soon as possible. We can really rely on them.”

Tim

Tim Eberhart, Chairman & CEO,

SimpleFind

Clutch Stars

"They’ve known from the beginning that we’re on a really tight deadline. We’ve had six months to decide what we want and get it launched. They’ve done that, which I don’t think many people could’ve done. It shows the dedication and hard work of their team."

Sam

Viki Smith, General Manager,

Printed Music Licensing Limited

Clutch Stars

“GoodCore’s organisation, methodology, and transparency distinguish them from other providers”

David William

David William, Head of IT,

London Women's Clinic

Clutch Stars

“With some outsourced agencies, the client only really speaks to the project manager, who then speaks to the rest of the team. I’m really glad that we have a direct relationship with the developers.

Tracey

Tracey Walton, Managing Director,

Weight Loss Resources

Clutch Stars

“GoodCore Software hit their promised timelines and they delivered within our budget.

Sam

Sam Nimmo, Director,

Kittle Group

Clutch Stars

“They have a unique ability to understand the resources that we need, even if we don’t always know ourselves.”

James McNab

James McNab, Development Manager,

AppsAnywhere

Clutch Stars

“I was most impressed by GoodCore Software’s excellent communication. They were very accessible, and we had a better experience than with other companies we had worked with in the past.”

Eilis Hughes

Eilis Hughes, Director,

GPWales

Clutch Stars

“We’re most impressed with GoodCore Software’s capacity to deliver high-quality and on-point solutions. We didn’t find the need to go through product iterations because their team always brought precise ideas to the table.”

Leigh

Leigh Ellis, Technical Director,

CoolCare LTD

Clutch Stars

“They always exceeded our expectations and were ahead of schedule.”

Livvy Probert

Livvy Probert , Co-Founder,

Hawqscore

Clutch Stars

"They delivered on time and the system is doing what we want it to do. It checks all the boxes, and we’re pleased about it. This software was the core thing we needed before we could kick off our business. There wasn’t anything like this in the pharmacy sector. It has helped us big time"

Jamil Muhammad

Jamil Muhammad, General Manager,

XTracked

Ready to turn your data into a competitive advantage?

Explore how a custom NLP solution can streamline your operations, enhance customer experience, or uncover untapped insights.

Custom NLP development backed by technical excellence

Our team blends linguistic expertise with advanced AI capabilities to deliver powerful, reliable, and future-ready language technologies.

Tailored solutions

We design every NLP model and application to align with your unique business challenges and goals.

Technical expertise

Our team has extensive experience working with leading NLP frameworks and modern AI models.

Turn language into insight

Our NLP solutions help you extract key insights from text, emails, social media and more, empowering your team to make smarter, faster decisions.

Full-cycle support

From consulting and prototyping to integration and maintenance, we support you at every stage of your NLP journey.

Got a question?

Natural Language Processing (NLP) is a branch of artificial intelligence that centres on enabling computers to parse, interpret and understand human language. Since the advent of the latest AI boom, NLP has also focused on enabling computers to generate natural language.

NLP has myriad applications for your business. Data analysis, the provision of customer service, automated content generation, sentiment analysis - all these things and more are within the scope of NLP-based AI applications.

Concrete use cases include customer service chatbots, analysis of customer feedback and reviews, language translation, voice recognition and text-to-speech, text summarisation, content generation and more.

Whilst we can’t provide an exact figure as the cost varies from business to business, the cost savings that are typically generated by NLP solutions more than outweigh the investment required to develop and deploy them.

If you’re keen to find out more about how NLP solutions could simultaneously save your business money and boost growth, GoodCore offers a free consultation service.

Although the number varies from business to business, NLP solutions can and do have the potential to yield significant cost savings for your business.

Take, for example, customer service. Traditional customer contact centres require a sizeable labour force, office space, telecommunications hardware, software, and other expenses.

NLP-powered chatbots allow you to significantly reduce expenditure on traditional contact operations and leverage AI to reliably, consistently and satisfactorily answer customer queries.

A common concern about NLP is the ‘hallucination’ issue, whereby inaccuracies arise within solutions such as chatbots.

Here at GoodCore, we build NLP solutions around a framework that ensures maximum accuracy and reliability. This framework includes the use of custom algorithms, state-of-the-art NLP frameworks, and the continual refinement of the solution based on validation results.

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